Shipping policy
Shipping Policy
DBs Car Audio is proud to offer fast & free shipping to addresses within the 48 continental states.
Shipping Methods and Transit Times
DBs Car Audio ships orders from our Saint Cloud, Florida location. On occasion, orders will be fulfilled directly by the manufacturer in order to reduce the shipping time..
Order Tracking
Once an order has been shipped, we send our customers an email with the tracking number for the order. Click on the tracking link in the email to follow the location of the package on the carrier's website. If you did not receive a tracking number by email or need to confirm the tracking information, please contact call us at 1-800-927-9390
Signature Required
Due to the valuable contents of some shipments, DBs Car Audio will only require a signature upon delivery if the order is over $500. Such guidelines will not be overruled upon the customer's request. Please understand that this is a security measure taken by our Company to ensure the safe delivery of each package and guarantee excellent service. Many of our third-party shipping carriers and payment companies require signatures upon delivery to protect against fraud and theft. Customers may request a signature upon delivery by emailing us at dbscaraudiofl@gmail.com.
Shipping Policy Disclaimer
Standard delivery time for domestic customers will average from 2-6 business days, but can take longer in some cases. Saturday, Sunday and national holidays are not considered business days for delivery purposes.
Our Shipping Guarantee applies only to shipments delayed due to our service failure. We will not guarantee shipments that are delayed due to an act of god (ex: weather), a catastrophic event, or failure by our delivery partners. Our guarantee is also voided if incorrect billing or shipping information is given and results in your order being delayed to its destination. Our guarantee is also void if no one is available to sign for shipment when delivery attempt is made if a signature is required.
RIGHT TO MODIFY POLICY
DBs Car Audio reserves the right to update, revise, or modify this policy at any time without prior notice.
The version posted on the website at the time of return, exchange, or dispute will govern the transaction.
CUSTOMER ACCEPTANCE STATEMENT
By placing an order with DBs Car Audio, the customer:
- Acknowledges they have read, understood, and agreed to this policy in full.
- Accepts full responsibility for compliance with this policy.
- Waives any claim of ignorance or non-receipt of policy terms.
- Understands that submitting a return, exchange, or cancellation request constitutes full acceptance of all terms herein.